{"id":191,"date":"2024-06-10T08:16:00","date_gmt":"2024-06-10T08:16:00","guid":{"rendered":"https:\/\/raw.githubusercontent.com\/drfuri\/demo-content\/main\/ecomus\/fashion\/images\/?page_id=191"},"modified":"2025-09-04T11:44:08","modified_gmt":"2025-09-04T11:44:08","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/theparadiseperfume.com\/index.php\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"191\" class=\"elementor elementor-191\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7046a722 e-flex e-con-boxed kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default e-root-container elementor-top-section e-con e-parent\" data-id=\"7046a722\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-634d2eb0 e-con-full e-flex kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default e-con e-child\" data-id=\"634d2eb0\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-657831f0 e-con-full e-flex kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default e-con e-child\" data-id=\"657831f0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e31e9d1 elementor-widget elementor-widget-text-editor\" data-id=\"3e31e9d1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Please read these Terms &amp; Conditions carefully. By accessing, browsing, or making a purchase from the <strong>Perfume Paradise <\/strong>website, you agree to be bound by all the terms stated herein.<\/p><p>If you do not agree with any of these terms, please do not use our website or services.<\/p><p>We reserve the right to amend, modify, or update these terms at any time. Updates will be posted with the revised date, and your continued use of the website will signify your acceptance.<\/p><h5>1.\u00a0 ELIGIBILITY<\/h5><p>You must be at least <strong>18 years old <\/strong>or accessing the website under the supervision of a legal guardian.<\/p><p>By registering, you represent that you are legally competent to enter into a binding contract under<\/p><p>the <strong>Indian Contract Act, 1872<\/strong>. Minors are only allowed to use our services under parental guidance.<\/p><h5>2.\u00a0 ACCOUNT REGISTRATION &amp; SECURITY<\/h5><p>To access certain features or make purchases, you may be required to register and create an account. You agree to:<\/p><ul><li>Provide accurate, current, and complete information<\/li><li>Keep your login credentials confidential<\/li><li>Accept responsibility for all activities under your account<\/li><\/ul><p>Perfume Paradise reserves the right to terminate accounts with suspicious or incomplete information.<\/p><h5>3.\u00a0 ELECTRONIC COMMUNICATION<\/h5><p>By using our services, you consent to receive communications from us electronically via email, SMS,<\/p><p>WhatsApp, or push notifications. You may opt-out at any time via unsubscribe links or account settings.<\/p><h5>4.\u00a0 PRODUCT USE &amp; LIMITATIONS<\/h5><p>All products listed on our website are for <strong>personal use only<\/strong>. Re-sale or commercial use without written permission from Perfume Paradise is strictly prohibited. We reserve the right to take legal action in such cases.<\/p><p>Our perfumes contain <strong>natural extracts<\/strong>, and we strongly advise customers to <strong>perform a patch test <\/strong>before use. Perfume Paradise shall not be held responsible for any allergic reactions, sensitivities, or misuse of products.<\/p><h5>5.\u00a0 PRICING, PAYMENTS &amp; TAXES<\/h5><ul><li>All prices are listed in INR and inclusive of applicable <strong>GST and taxes<\/strong>, unless stated<\/li><li>We reserve the right to change pricing at any time without prior<\/li><li>Payments are processed via <strong>secure third-party payment gateways<\/strong>. We do <strong>not store any banking or card information<\/strong>.<\/li><li><strong>Cash on Delivery (COD) <\/strong>orders will incur an additional handling charge as indicated at<\/li><li>Non-payment or fraudulent activity will result in cancellation of your order and possible account suspension.<\/li><\/ul><h5>6.\u00a0 SHIPPING &amp; DELIVERY<\/h5><ul><li>Orders are shipped from our warehouse in <strong>Malad, Mumbai, Maharashtra<\/strong>, and delivered within <strong>3\u20137 business days <\/strong>across India.<\/li><li>Deliveries are made between <strong>9:00 AM \u2013 8:00 PM<\/strong>, all days of the<\/li><li>Goods must be signed for upon If unavailable, kindly ensure a responsible person is available to receive it.<\/li><li>For full terms, refer to our <u>Shipping Policy<\/u>.<\/li><\/ul><h5>7.\u00a0 RETURNS &amp; REFUNDS<\/h5><p>Due to the <strong>hygiene and personal care <\/strong>nature of our products, we do <strong>not accept returns <\/strong>unless:<\/p><ul><li>The item is <strong>damaged, defective, leaked, or incorrect<\/strong><\/li><li>Claims are made <strong>within 24\u201348 hours <\/strong>of delivery<\/li><li>An <strong>unboxing video<\/strong>, clear images, and <strong>original packaging <\/strong>are provided<\/li><\/ul><p>Refunds, once approved, are processed within <strong>15 working days <\/strong>and exclude delivery charges.<\/p><p><strong>Repeated misuse <\/strong>of the COD return process may result in <strong>a permanent ban<\/strong>. For details, refer to our <u>Return &amp; Refund Policy<\/u>.<\/p><h5>8.\u00a0 CANCELLATION<\/h5><ul><li>Orders can only be cancelled <strong>before dispatch<\/strong>.<\/li><li>A <strong>5% payment gateway fee <\/strong>will be deducted for prepaid cancellations.<\/li><li>Orders once shipped <strong>cannot be cancelled<\/strong>. A \u20b9100 deduction will apply for prepaid orders returned post-shipment.<\/li><\/ul><h5>9.\u00a0 LIMITATION OF LIABILITY<\/h5><p>Highborn Perfumes shall not be held liable for:<\/p><ul><li>Any indirect, incidental, or consequential damages<\/li><li>Loss of data, profits, or business interruption<\/li><li>Delays caused by courier partners or third-party service providers<\/li><li>Personal reactions due to ingredients (patch test recommended)<\/li><\/ul><h5>10.\u00a0 INTELLECTUAL PROPERTY RIGHTS<\/h5><p>All content on the Perfume Paradise website\u2014including text, logos, images, product descriptions, and videos\u2014is the <strong>intellectual property <\/strong>of Perfume Paradise. Unauthorized use, reproduction, or distribution is strictly prohibited.<\/p><p>We reserve the right to take legal action against any infringement.<\/p><h5>11.\u00a0 PROHIBITED ACTIVITIES<\/h5><p>By using our website, you agree <strong>not to<\/strong>:<\/p><ul><li>Upload or transmit any malicious code, virus, or hacking attempt<\/li><li>Post defamatory, obscene, threatening, or unlawful content<\/li><li>Use data scraping bots or crawlers<\/li><li>Impersonate others or provide false information<\/li><li>Copy, sell, or redistribute website content without permission<\/li><li>Misuse contact details for spamming or fraud<\/li><\/ul><h5>12.\u00a0 DISPUTE RESOLUTION<\/h5><p>In case of disputes, customers are encouraged to reach out to our <strong>Customer Care Team <\/strong>first at <a href=\"mailto:support@theparadiseperfume.com\">support@theparadiseperfume.com<\/a> or +91 98337 68336.<\/p><p>We aim to resolve matters amicably. If unresolved, all disputes are subject to the exclusive jurisdiction of courts in <strong>Mumbai, Maharashtra, India<\/strong>, under <strong>Indian law<\/strong>.<\/p><h5>13.\u00a0 GRIEVANCE OFFICER<\/h5><p>As per Rule 3(11) of the IT (Intermediaries Guidelines) Rules, 2011:<\/p><p><strong>Name: <\/strong>Shailesh Pandey<\/p><p><strong>Email: <\/strong><a href=\"mailto:support@theparadiseperfume.com\">support@theparadiseperfume.com<\/a><\/p><p><strong>Response Time: <\/strong>Acknowledgment within 36 hours; resolution within 30 days<\/p><h5>14.\u00a0 DISCLAIMER<\/h5><p>Our products are handcrafted and made with natural ingredients. While utmost care is taken,<\/p><h5>Highborn Perfumes shall not be liable for:<\/h5><ul><li>Reactions due to specific skin types or conditions<\/li><li>Product misuse, improper storage, or application<\/li><li>Medical conditions exacerbated by product use<\/li><\/ul><p>We recommend consulting a physician before using any product if you have known sensitivities or medical concerns.<\/p><h5>15.\u00a0 MISCELLANEOUS<\/h5><ul><li>These Terms constitute the entire agreement between you and Perfume<\/li><li>If any part of these Terms is deemed invalid or unenforceable, the remaining clauses shall still apply.<\/li><li>You may not assign your rights under these terms without prior<\/li><\/ul><h5>Stay Safe \u2013 Scam Alert<\/h5><p>Highborn Perfumes will <strong>never ask for your personal or banking details <\/strong>via calls, messages, or third- party promotions. Any such communication is fraudulent. Report scams to us at <a href=\"mailto:support@theparadiseperfume.com\">support@theparadiseperfume.com<\/a> .<\/p><p><strong>Thank you for shopping with Perfume Paradise \u2013 where luxury meets authenticity.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e5342b2 e-con-full e-flex kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default e-con e-child\" data-id=\"7e5342b2\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Please read these Terms &amp; Conditions carefully. By accessing, browsing, or making a purchase from the Perfume Paradise website, you agree to be bound by all the terms stated herein. If you do not agree with any of these terms, please do not use our website or services. We reserve the right to amend, modify, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-191","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/theparadiseperfume.com\/index.php\/wp-json\/wp\/v2\/pages\/191","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theparadiseperfume.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/theparadiseperfume.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/theparadiseperfume.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/theparadiseperfume.com\/index.php\/wp-json\/wp\/v2\/comments?post=191"}],"version-history":[{"count":6,"href":"https:\/\/theparadiseperfume.com\/index.php\/wp-json\/wp\/v2\/pages\/191\/revisions"}],"predecessor-version":[{"id":7342,"href":"https:\/\/theparadiseperfume.com\/index.php\/wp-json\/wp\/v2\/pages\/191\/revisions\/7342"}],"wp:attachment":[{"href":"https:\/\/theparadiseperfume.com\/index.php\/wp-json\/wp\/v2\/media?parent=191"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}